More and more industries are turning to gamification to engage customers and build brand loyalty, including the quick-serve restaurant industry.
What is gamification? To put it simply, gamification is the process of integrating game-like elements into everyday activities. The goal is to complete certain tasks in order to receive rewards as a result.
Gamification has been used in the restaurant industry for a long time, with the use of punch cards. However, gamification technology is expanding rapidly, and research shows it will expand even more in the next few years. It’s time to find way creative ways to add gamification into your business. There are so many different way to utilize gamification, from basic ideas like punch cards to high-tech solutions that are built into your POS.
Here are some simple ways your restaurant can use gamification to improve customer experience:
Even though the restaurant industry has used a form of gamification for years, gamification will continue to evolve in the coming years. Innovations in tech will increase, resulting in new forms of gamification. For the restaurant industry, this means it’s time NOW to get on board with gamification and there’s no simpler way than with QsrSoft TV. Interested? Book a demo to see it in action!