Join Us!
Looking for a career at a fast growing technology company in a fun space like hospitality?
Benefits of working at QsrSoft
Join our fast-growing team as we work together to leverage the latest technology in helping restaurant owners run great restaurants.
98% of employees at QsrSoft say it is a great place to work compared to 57% of employees at a typical U.S-based company.
Work Environment:
- Remote work – Nearly all positions allow work from anywhere
- Flexible working hours
- Half-day Fridays
- Virtual company activities including happy hours, hackathons and group challenges
- Ongoing career development opportunities
Benefits:
- Generous vacation and holiday time PTO
- Exceptional health care packages, including health, dental and vision
- Access to MetLaw and life insurance
- Technology costs reimbursement plan
- 401K plan with 3% company contribution
- Annual bonus opportunity
Current Openings
QsrSoft is looking for developers willing to work across our full stack. We use Node.js for our backend services that feed real-time data from 14,000 restaurants into AWS Kinesis and hydrates all of our data stores and data lake. We are currently looking for developers to solidify our backend services, migrate from MySQL RDS to Aurora and DynamoDB, implement a single sign-on auth service for our clients, re-write our existing reporting services to a serverless backend architecture with a Vue.js front end, create multiple new hybrid mobile apps and more. We have a lot to do and are looking for people that are willing to own their work and see it to production.
Location: Remote
Responsibilities:
- With minimum guidance, the software developer is required to analyze existing systems design, develop, test, and document improvements or new applications using tools chosen by the employer.
- Maintain current applications along with greenfield development.
- Collaborate and coordinate with all staff in a team-oriented environment
- 1+ years of active front-end single page app JavaScript, and AWS development experience.
- Strong understanding of Vue.js(or similar) and REST API Design.
- Value and take responsibility for the quality of your features, including writing tests (unit and integration) along with reviewing your teammates’ code.
- Understanding of Agile software development methodology with full development lifecycle.
Technology:
- Amazon Web Services
- Lambda
- Dynamo DB
- S3, Kinesis
- API Gateway
- RDS MySQL
- AWS CLI
- Git
- JEST (or similar)
- Vue.js (or similar)
- Linting
- SPA
- Node.js
- Bash
Hours: Full time, Exempt
Reports to: Head of Product/Product Lead
Location: Remote
Position Purpose:
The Workforce Management Product Owner is responsible for managing the execution of the product vision of the time and attendance, scheduling, and labor optimization product within the QsrSoft product suite. Our Product Owners work closely with Product Leads and engineering to break down and detail high-level functional projects into engineering deliverables and manage the day-to-day delivery of high quality, on time deliveries. The Workforce Management Product Owner should have a strong understanding of labor regulations and scheduling practices within the restaurant space to be able to effectively translate customer needs into practical engineering milestones and functionality.
QsrSoft practices a right-sized Agile scrum process to ensure proper documentation of requirements, expectations, and delivery without letting red tape get in the way of our customer focused culture. The ideal candidate will thrive in an environment with a high level of autonomy and empowerment to make the right decisions to strive for customer success while driving delivery.
Attention to detail and an understanding of product management processes in a hospitality focused SaaS environment are highly desired skills.
Principal Responsibilities:
- Product Development
- Create and maintain the product backlog, while prioritizing the backlog according to Product Lead priorities and commitments
- Keep abreast of industry trends related to the product
- Clearly communicate the business requirements to the team
- Lead or assist in leading the SCRUM meetings
- Report on project success criteria, results, metrics, test and deployment management activities actively to Product Lead
- Maintain flexibility and conform to shifting priorities, demands, resources and timelines through analytical and problem-solving capabilities
- Gather client feedback and represents the customer perspective
- Client Relationship
- Act as escalation point for specific support/user issues from the support team
- Engages the users to gather feedback with the Product Lead
- Interfaces with QsrSoft Academy PO and Support leader to complete documentation for product and engineering deliverables
- Protect operations by keeping information confidential
- Conduct self in a professional manner as a representative of QsrSoft
- Other duties as assigned
Qualifications:
- Experience in an Agile project framework
- Proven teamwork, collaboration, management, prioritization skills
- Effective at meeting timelines and deadlines with a keen sense of urgency
- Demonstrate creative and analytical problem-solving skills
- Strong written and verbal communication skills
- Hospitality SaaS and/or Hospitality experience preferred
Hours: Full time, Exempt
Reports to: C&I Product Manager
Location: Remote
Position Purpose:
Are you a highly organized individual who can drive a timeline and is looking to move from Project Management into Product Management? If so, then this Professional Services Project Manager role may be the right role for you.
The Professional Service Project Manager is responsible for managing the execution of product requirements for QsrSoft’s premier client flagship product, Cash and Inventory. This Project Manager will work closely with our Cash and Inventory Product Manager and engineering to break down and detail high-level functional projects into engineering and client deliverables. Focused highly on the documentation of deliverables and client discussions, this Project Management position will assist in the product management of client deliverables.
QsrSoft practices a right-sized Agile scrum process to ensure proper documentations or requirements, expectations, and delivery without letting red tape get in the way of our customer focused culture. The ideal candidate will thrive in an environment with a high level of autonomy and empowerment to make the right decisions to strive for customer success while driving delivery.
Principal Responsibilities:
- Product Development
- Create and maintain the client request backlog while prioritizing the backlog according to Product Manager/Client priorities and commitments
- Stay in the know on industry trends related to the product
- Clearly communicate business requirements to the team
- Report on project success criteria, results, metrics, test and deployment management activities actively to Product Lead
- Maintain flexibility and conform to shifting priorities, demands, resources and timelines through analytical and problem-solving capabilities
- Gather client feedback and represent the customer perspective
- Client Relationship
- Act as escalation point for specific support/user issues from the support team
- Interfaces with and engage users to gather feedback with the Product Manager
- Interface with QsrAcademy Product Manager and Support leader to complete documentation for client deliverables
- Attend various weekly client progress and prioritization meetings
- Document and communicate client agendas, discussions, and outstanding items pre and post client meetings
- Help to create and maintain client Statements of Work and their lifecycle
- Protect operations by keeping information confidential
- Conduct self in a professional manner as a representative of QsrSoft
- Other duties as assigned
Qualifications:
- Hospitality SaaS and/or Hospitality technology experience strongly preferred
- Experience in an Agile professional services environment
- Proven teamwork, collaboration, management, prioritization skills in a remote environment
- Effective at meeting timelines and deadlines with a keen sense of urgency
- Demonstrate creative and analytical problem-solving skills
- Strong written and verbal communication skills
- Ability to efficiently maintain a high level of organization across multiple client workstreams and topics
- Experience with Product/Project tools such a GIT, Jira, Trello
Hours: Full time, Exempt
Reports to: PM Data & Analytics
Location: Remote
Position Purpose:
The Business Insights Analyst is responsible for analytics, development and support of our Advanced Analytic SaaS product within our Advanced Analytics group. Responsibilities at a high-level will include the development and administration of analytics within our BI platform as well as the analysis and presentation of insights and findings to clients and internal stakeholders. The BI Analyst is a member of a working team, interacting and supporting customers, management of escalated issues, product customer satisfaction and interfacing with other QsrSoft teams.
Principal Responsibilities:
- Functional
- Complete custom data sets and analytics using BI platform
- Maintain Advanced Analytics SaaS platform
- Review work of internal Developers BI custom data sets and analytics
- Incorporate analytics into the Customer facing Advanced Analytics platform and tools
- Product Success
- Work with the customer(s) to understand their analytics needs and help solve those with the Advanced Analytics platform and tools.
- Help to gather customer feedback to build backlog for future prioritization.
- Keep abreast of BI and Analytics industry trends.
- Clearly communicates the business requirements to the team
- Attend and assists in leading the SCRUM meetings
- Assist in reporting on project success criteria, results, metrics, test and deployment management activities
- Maintain flexibility and able to conform to shifting priorities, demands, resources and timelines through analytical and problem-solving capabilities
- Client Relationship
- Acts as escalation point for specific support/user issues
- Interfaces with and engages the users to gather feedback
- Interfaces with QsrAcademy PO and Support leader for continuous improvement
- Protects operations by keeping information confidential
Qualifications:
- Expertise with BI solutions such as AWS QuickSight, Tableau or Looker. QuickSight is the current QsrSoft Solution
- Experience in an Agile project framework
- Proven teamwork, collaboration, management, prioritization skills
- Effective at meeting timelines and deadlines with a keen sense of urgency
- Analytical and creative mindset
- Strong written and verbal communication skills
- Hospitality or Hospitality Technology experience preferred
Apply
Come join us at QsrSoft!